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Currently free express delivery

    FAQ

    shopping_bagDelivery & returns

    We deliver everywhere in the United States, Canada, Australia and United Kingdom.

    All of our orders ship within 1-2 business days. All our orders are sent Monday to Friday. All orders placed on Saturdays and Sundays will automatically require 2 additional processing days.

    Delivery

    We make every effort to deliver within 1-2 days (Saturday Sunday and holidays not included). The delivery time includes the time for preparing the package as well as the delivery time for items in stock.

    Order confirmation

    Once your order has been validated, you will receive a confirmation email. Order processing begins after you confirm your payment. In this situation, it is not possible to modify your order.

    * The delivery time is estimated and starts from the date of order, it may take longer than expected due to a problem with the address delivery, customs clearance procedures or for other causes.

    Tracking Code

    All orders have a tracking code which we will email to our customers.

    Receipt - Delivery Confirmation

    Once your tracking code notifies us of the receipt of the parcel, we will contact you by email to find out if you have received it.

    Return procedure

    If you are not 100% satisfied, you have a period of 60 days from the date of delivery to return your items to us. For this contact us: info@nail-my.com

    1. Contact our customer service via our email: for the return address. Please mention in your request, the order number, and the items you wish to return and the reason for your return. Without this we will not be able to process your request and issue the refund.

    2. Drop your package off at our designated carrier. Returns are processed within 5 working days of receipt of your package. We will automatically issue the refund to your account.

    Return address

    To find the return address closest to you, contact our customer service at: info@nail-my.com

    credit_cardPayment

    We accept all payments:

    - Credit cards: VISA, Mastercard, American Express.

    verifiedGarantie

    All our products are guaranteed for 24 months from receipt. You will not receive a paper invoice in your package. To benefit from your guarantee, use your electronic invoice.

    live_help

    Didn't find your answer?

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    Express delivery

    at home

    Satisfied or refunded

    For 30 days

    Secure payment

    Safe and secure payment

    Guarantee

    During 2 years